How can we help you?

01. What is the Dr. Sebi approach to health and wellness?

Dr. Sebi's approach focuses on using natural, plant-based foods and herbs to cleanse the body of toxins, restore alkalinity, and promote optimal health. This approach emphasizes the consumption of alkaline foods and the avoidance of acidic foods, which are believed to contribute to disease and illness.

02. Are your products organic?

Yes, we strive to use organic ingredients in all of our products whenever possible. We believe in providing the highest quality, natural products to support your health and well-being.

03. How do I know which products are right for me?

If you are unsure about which products are best suited for your specific needs, we recommend booking a consultation with one of our knowledgeable herbalists. They can help guide you in selecting the most appropriate products based on your individual health concerns and goals.

04. How long does shipping take?

Please allow 5-7 business days for order processing. Once your order has been shipped, most orders will be delivered within 10-12 business days, excluding weekends and holidays. If there are any delays in shipping, our customer service team will notify you via email.

05. What is your refund and exchange policy?

Due to the nature of our products being considered food items, we do not offer refunds on shipped products. However, we do allow exchanges within 21 days of delivery for unopened items in their original packaging. The customer is responsible for shipping the item back to us, and we will cover the shipping cost for the replacement product.

06. How should I store my Dr. Sebi products?

For best results, store your products in a cool, dry place away from direct sunlight. Some products may require refrigeration after opening, so be sure to check the label for specific storage instructions.

07. Can I use Dr. Sebi products while pregnant or breastfeeding?

If you are pregnant or breastfeeding, we recommend consulting with your healthcare provider before using any new products, including those offered on our website. Your doctor can help you determine whether a specific product is safe for you and your baby.

08. How can I contact customer support?

You can reach our customer support team by emailing info@drsebiwebsite.com. Our team is available to assist you with any questions, concerns, or order inquiries.

09. Do you offer international shipping?

Currently, we only ship within the United States. We apologize for any inconvenience this may cause to our international customers.

10. Are your products FDA approved?

As dietary supplements, our products are not reviewed or approved by the FDA. However, we follow strict manufacturing practices and use high-quality, natural ingredients to ensure the safety and efficacy of our products. As with any dietary supplement, it is important to consult with your healthcare provider before beginning use.